Terms & Conditions

1. Definitions

For the purposes of these Terms and Conditions:

• " selatbena" / "we" / "us" / "our" refers to the yacht charter business operating from 11 Cove Drive, #01-05, Sentosa Cove, Singapore 098497.
• "Guest" / "you" / "your" refers to any individual who submits an enquiry, makes a booking, or joins a charter as a passenger.
• "Charter" refers to any voyage or experience operated by selatbena, including day sails, reef tours, and multi-night cabin charters.
• "Booking Confirmation" means the written confirmation issued by us following receipt of a deposit.
• "Website" means the selatbena website accessible at selatbena.live.

2. Acceptance of Terms

By submitting a booking enquiry or completing a payment, you confirm that:

• You are at least 18 years of age, or acting with authority on behalf of a minor guest;
• You have read, understood, and agree to these Terms and Conditions;
• You have the legal capacity to enter into a binding agreement under Singapore law.

These Terms apply to all guests aboard any selatbena charter, including individuals not party to the original booking.

3. Service Description

selatbena offers private yacht charter experiences departing from Sentosa Cove, Singapore. Current offerings include:

• Twilight Cocktail Sail — a 2.5-hour evening sail for up to 12 guests, with bartender service and canapés. S$750 per charter.
• Half-Day Reef Tour — a 5-hour charter to the reef south of St. John's Island for up to 10 guests, including snorkelling equipment, a naturalist guide, and a packed lunch. S$1,800 per charter.
• Private Cabin Charter — a 3-day, 2-night voyage aboard a 52-foot sailing yacht for up to 6 guests, with meals, crew, and water equipment included. S$5,300 per charter.

selatbena reserves the right to modify service offerings, vessel assignments, or itinerary details in response to weather, mechanical, or operational factors. In such cases, we will communicate changes at the earliest opportunity.

4. Bookings & Payment

Booking process

All bookings begin with an enquiry. A booking is confirmed only upon receipt of a written Booking Confirmation from selatbena and payment of the required deposit.

Deposit and balance

• A deposit of 50% of the total charter fee is required to secure a date.
• The remaining balance is due no later than 7 days before the charter departure date.
• For bookings made within 7 days of departure, full payment is required at the time of booking.

Currency and pricing

All prices are in Singapore Dollars (SGD / S$) and inclusive of applicable goods and services tax where required by Singapore law. Prices are subject to change prior to a confirmed booking.

Payment methods

We accept bank transfer and major credit cards. Card payments are processed through a secure third-party provider. We do not store card details.

5. Cancellations and Refunds

Cancellation by guest

• More than 14 days before departure: full deposit refunded, less a S$50 administration fee.
• 7 to 14 days before departure: 50% of deposit refunded.
• Less than 7 days before departure: deposit is non-refundable.
• Same-day cancellation or no-show: no refund; full charter fee remains payable.

Cancellation due to weather or safety

If selatbena cancels a charter due to unsafe sea conditions, adverse weather, or mechanical issues beyond our control, guests will be offered a full rescheduled date at no additional cost or, if rescheduling is not possible, a full refund of the amount paid. We are not liable for ancillary costs (e.g., accommodation, travel) incurred by guests.

Rescheduling

Guests may request to reschedule a booking with at least 7 days' notice. One complimentary reschedule is permitted per booking, subject to availability. Subsequent changes may incur a S$100 administrative fee.

6. Guest Responsibilities

• Guests are responsible for ensuring they are in suitable physical condition to participate in the chosen charter activity, including snorkelling and water sports.
• Guests must disclose any medical conditions, allergies, or mobility requirements prior to departure.
• Guests are responsible for the behaviour of individuals in their group, including any minors.
• Any damage to the vessel, equipment, or fittings caused by guests (beyond reasonable wear) may be charged to the lead booker.
• Guests must comply with all instructions given by the captain and crew at all times.

7. Safety and Conduct

The captain holds final authority over all decisions relating to safety, navigation, and guest behaviour aboard the vessel. selatbena reserves the right to terminate a charter and return to port if:

• A guest's conduct endangers the safety of others or the vessel;
• Conditions at sea pose an unacceptable risk to crew or passengers;
• A guest refuses to follow safety instructions.

In such cases, no refund will be issued. Guests who are intoxicated to the point of impairment may be denied boarding at the captain's discretion.

Life jackets and safety equipment are provided. Guests are required to follow the safety briefing given before departure.

8. Intellectual Property

All content on the selatbena website — including text, photography, vessel descriptions, itinerary designs, and the selatbena name and logo — is the property of selatbena and may not be reproduced, distributed, or used commercially without prior written permission.

Photographs and videos taken by guests aboard our vessels may be used for personal, non-commercial purposes. We ask that any social media posts featuring the vessel or crew tag selatbena where possible.

9. Disclaimers

Our services are provided in good faith based on prevailing sea and weather conditions at the time of the charter. We do not represent that:

• Specific marine wildlife will be observed during reef tours;
• Any particular anchorage or destination will be accessible;
• Weather or sea conditions will match those at the time of booking.

selatbena's crew are experienced maritime professionals, but sailing involves inherent variability that is beyond our control.

10. Limitation of Liability

To the fullest extent permitted by Singapore law, selatbena's liability to any guest arising from a charter — whether in contract, tort, or otherwise — shall not exceed the total amount paid for that charter.

We are not liable for indirect, consequential, or incidental losses, including loss of income, missed connections, or costs arising from itinerary changes due to weather or safety conditions.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation.

Indemnification

Guests agree to indemnify selatbena against any claims, losses, or expenses arising from their own negligence, misconduct, or breach of these Terms while aboard.

11. Dispute Resolution

Governing law

These Terms and Conditions are governed by the laws of the Republic of Singapore. Any dispute arising from or related to a selatbena charter shall be subject to the exclusive jurisdiction of the Singapore courts.

Informal resolution

We encourage guests to raise concerns with us directly before pursuing formal proceedings. Most matters can be resolved through a straightforward conversation. Please write to us at [email protected] with your concern and we will respond within 5 working days.

12. Changes to These Terms

selatbena may update these Terms and Conditions periodically. The "last updated" date will be revised accordingly. Bookings confirmed prior to any update remain subject to the Terms in effect at the time of booking.

Continued use of the website or submission of new booking enquiries after an update constitutes acceptance of the revised Terms.

13. Contact

For legal enquiries or questions about these Terms, please contact:

• Email: [email protected]
• Phone: +65 6247 9183
• Address: selatbena, 11 Cove Drive, #01-05, Sentosa Cove, Singapore 098497